Comm100

OCTOBER 8, 2016

Your customer retention is super important to your bottom line—after all, customer loyalty is well-known for being more valuable than customer acquisition. With stakes this high, it’s essential that you build a solid customer retention plan that can lead to long-term customer loyalty. Special Reports.

Customer Retention 154

Customer Retention Loyalty Strategy Loyalty Programs 154

BirdEye

JULY 5, 2023

This technique comes in handy when a business wants to acquire a higher volume of new customers to scale their company. Harley Davidson A customer who buys a Harley Davidson is unlikely to be a one-time consumer.

Examples 98

Examples Strategy Marketing Social Media 98

Storyminers

JULY 6, 2020

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics. Hilary George-Parkin.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

ChurnZero

AUGUST 14, 2020

Use these essential integrations for Customer Success software to fully wield the power of your customer data and create more enlightened customer experiences. . Customer Relationship Management (CRM) Software. CRMs primarily function as a relationship information database. What is a CRM?

Software 87

Software Customer Success NPS Net Promoter Score 87

Storyminers

JULY 6, 2020

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics. Hilary George-Parkin.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

West Monroe

JULY 24, 2017

Across all industries – from utilities to banking and from healthcare to education – organizations are tapping into unprecedented amounts and types of actionable “big data” to understand consumers and drive powerful engagement. Today’s companies seek to collect as much customer data as possible. How this has become possible.

Data 51

Data Marketing CRM Advertising 51

BirdEye

FEBRUARY 13, 2024

A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. Focus on personalized communication: Use CRM (Customer Relationship Management) tools to send personalized communications to patients. This will be more engaging than passive seminars.

Marketing 59

Marketing Social Media How To Healthcare 59