What is tNPS? Understanding Transactional NPS
Lumoa
JANUARY 2, 2023
Consumers today are more vocal than ever, and they’re not afraid to voice their opinions. One tool businesses can use to capture valuable insights is the transactional Net Promoter Score (tNPS). One tool businesses can use to capture valuable insights is the transactional Net Promoter Score (tNPS). Key Takeaways.
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