ShepHyken

DECEMBER 26, 2022

Each week, I read many customer service and customer experience articles from various resources. Beyond Discounts: The New Rules for Today’s Top Loyalty Programs by Charlie Casey. Retail TouchPoints) Even in a time of increasing economic pressures, today’s consumers need brands to give them more than just discounts.

Loyalty Programs 65

Loyalty Programs Customer Service Self Service Retail 65

ECXO

MARCH 24, 2024

This data provides insights into customers’ interests and helps in personalizing their online experience. 8. Loyalty Program Data: Data related to customers’ participation in loyalty programs, points earned, and redeemed. This requires a significant investment of time and resources.

Customer Experience 156

Customer Experience Social Media Analysis Loyalty 156

Ecrion

SEPTEMBER 3, 2020

You can use text campaigns to send visual elements, respond to customer inquiries, send reminders, updates, and information about loyalty programs. You can use this form of marketing to show customers the value of your product or service as well as send updates, trends, and other resources. Social Media.

Customer Engagement 98

Customer Engagement Engagement Social Media Touchpoint 98