Remove Contact Center Software Remove Gamification Remove Rewards Programs
article thumbnail

Call Center Shrinkage: Strategies and Tools for Decision-makers

NobelBiz

In addition to training and mentoring, you may put in place a rewards program to show your appreciation for the hard work your agents put in. Today’s call center systems include gamification features that boost staff morale and motivation. Another approach to keep them competitive is to provide incentives.

article thumbnail

Call Center Shrinkage : Strategies and Tools for Decision-makers

NobelBiz

In addition to training and mentoring, you may put in place a rewards program to show your appreciation for the hard work your agents put in. Today’s call center systems include gamification features that boost staff morale and motivation. Another approach to keep them competitive is to provide incentives.