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With more and more support agents either currently working from home or transitioning into a remote environment, a customer support organization leveraging cloud contactcentersoftware can provide laptops to remote agents or have agents access the platform through an installed application or internet browser on their own computer.
Grew employee base by 15%, adding skills such as project/program management, digital marketing and automation, solution design, internal communications, and Customer Success management. Q2 2021 client expansions: Global contactcentersoftware leader. Wireless networking global leader.
With more and more support agents either currently working from home or transitioning into a remote environment, a customer support organization leveraging cloud contactcentersoftware can provide laptops to remote agents or have agents access the platform through an installed application or internet browser on their own computer.
Recently, Nick sat with Anand Chandrasekaran , Chief Product Officer and Executive Vice president of Product Management at Five9, a leading cloud-based contactcentersoftware. . He was offered an attractive opportunity to be a part of one of the world’s ten largest software companies. Determination of One’s Path.
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