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Security Checklist for Remote Customer Support Agents

UJET

With more and more support agents either currently working from home or transitioning into a remote environment, a customer support organization leveraging cloud contact center software can provide laptops to remote agents or have agents access the platform through an installed application or internet browser on their own computer.

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ESG Sees Exponential Growth in Customer Success as a Service®

Education Services Group

Grew employee base by 15%, adding skills such as project/program management, digital marketing and automation, solution design, internal communications, and Customer Success management. Q2 2021 client expansions: Global contact center software leader. Wireless networking global leader.

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Security Checklist for Remote Customer Support Agents

UJET

With more and more support agents either currently working from home or transitioning into a remote environment, a customer support organization leveraging cloud contact center software can provide laptops to remote agents or have agents access the platform through an installed application or internet browser on their own computer.

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How an Entrepreneurial Spirit Led Anand Chandrasekaran to CPO

Gainsight

Recently, Nick sat with Anand Chandrasekaran , Chief Product Officer and Executive Vice president of Product Management at Five9, a leading cloud-based contact center software. . He was offered an attractive opportunity to be a part of one of the world’s ten largest software companies. Determination of One’s Path.