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Contact Center Performance: Mastering the Art of Transformation

NobelBiz

Hey there, fellow contact center champions! Ready to dive deep into the heart of transforming your contact center’s performance? In this article, we’ll explore actionable strategies that will help you revolutionize your contact center’s performance and create experiences that leave customers raving.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Lead CX Analytics and Insights Manager at CenturyLink. She is also the Founder & President of Megan Germann Insights & Consulting, helping organizations uncover insights, creating a roadmap for success. . Emilia D’Anzica – Customer Success Evangelist, Author, Speaker, Customer Success Influencer.