TechSee

JUNE 25, 2019

Utilizing robotic process automation (RPA) in contact centers has been proven to reduce costs and increase operational efficiencies. Back office AI customer service technologies are especially relevant to assisting in workload management, agent productivity and high-level data analysis of contact center performance.

Technology 122

Technology Customer Service Contact Center Gamification 122

GlowTouch

MARCH 1, 2021

Autonomous vehicles (AV) for ride-hailing, public transportation, and eventually personal use are predicted to advance within the decade. To learn exactly how we can help, contact us today! GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world. About GlowTouch.

Connections 52

Connections Consumers Entertainment Travel 52

NobelBiz

FEBRUARY 23, 2023

For a few years now, businesses including contact centers have relied heavily on Cloud technologies. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. What Are The Advantages of UCaaS Solution for Contact Centers?

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52

NobelBiz

JUNE 7, 2021

For a few years now, businesses including contact centers have relied heavily on Cloud technologies. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. The platform is housed in the data center of the UCaaS provider, which also conducts software upgrades.

Contact Center 52

Contact Center Multi-Channel Omni-Channel Conference 52