Myra Golden

AUGUST 26, 2015

Quality Call Center Monitoring – On-Demand Video . Pick up vital new skills in quality contact center monitoring. In contact centers, a solid quality call monitoring program makes all the difference. Your seminar has given me the tools to build {a} new incentive program. Exceptional Value.

Contact Center 40

Contact Center Call Center Video Management 40

Calabrio

NOVEMBER 8, 2019

The Teleopti acquisition alone immediately grew Calabrio’s headcount by 50 percent—increasing employee count from 400 to 600 in one fell swoop—and significantly expanded Calabrio’s international footprint.

Financial 100

Financial Exercises Software Contact Center 100

Calabrio

NOVEMBER 7, 2019

The Teleopti acquisition alone immediately grew Calabrio’s headcount by 50 percent—increasing employee count from 400 to 600 in one fell swoop—and significantly expanded Calabrio’s international footprint.

Financial 100

Financial Exercises Software Contact Center 100

Comm100

DECEMBER 11, 2017

Starbucks also carries out several customer experience seminars where employees are trained on etiquette, addressing customer complaints and standard responses to use. Not all customers have the same needs and you can find many different types of customers contacting your contact center – all with different desires and expectations.

Customer Experience 130

Customer Experience Social Media Self Service Multi-Channel 130

Horizon CX

JUNE 10, 2022

Often, the customer journey mapping process arises after a senior leader attends a conference or an online seminar on the topic and becomes enamored with it, and subsequently assigns a project team within their organization to create a map.

Customer Journeys 130

Customer Journeys System Net Promoter Score Chief Customer Officer 130

Horizon CX

MARCH 19, 2022

The real question that businesses need to be asking themselves here is when they use both AI and human interactions in an integrated manner to serve customers is whether they are enriching or diminishing the customer experience at those touchpoints—and especially those critical touchpoints as they can be the most impactful and critical among all touchpoints (..)

Customer Journeys 130

Customer Journeys Touchpoint Average Handle Time Survey 130

Myra Golden

AUGUST 1, 2016

Member Benefits: Unlimited attendance to Myra’s live web seminar series for one year. Unlimited access to Myra’s live webinar series, library of on-demand training courses, customer service eLearning suite and training kits – for a flat affordable rate.

How To 61

How To Exercises Training Course 61

COPC

MAY 11, 2017

This seminar, jointly hosted with the Auscontact Association, will be held on June 14 in Sydney and June 15 in Melbourne. at Booth 714 at the 18th annual Call Center Week, June 26-30 at The Mirage in Las Vegas. Ian Aitchison, chief executive officer, Asia Pacific region, COPC Inc., As a friend of COPC Inc., Learn More. .

Contact Center 40

Contact Center Call Center Omni-Channel Conference 40

Magellan Solutions

AUGUST 17, 2021

Contact center services Philippines current research of believed wasted budget on Telemarketing Philippines. In-person seminars. Webinars are much more effective than in-person seminars. The typical seminar will draw 25-50 people, but it is not uncommon for a webinar to draw hundreds.

Call Center 52

Call Center Sales Contact Center Marketing 52

COPC

APRIL 14, 2016

To meet Judi at the IARE Symposium, contact her at jbrenstein@copc.com. Founded in 1985, the International Association of Reservation Executives (IARE) welcomes all companies who operate and support contact centers in the travel industry including airlines, cruise, rental car, bus and resorts. is a sponsor of IARE.

Customer Journeys 40

Customer Journeys Contact Center Conference Call Center 40

Magellan Solutions

MAY 13, 2020

One of the 20 proven techniques to boost sales efficiency is to outsource telemarketers or a contact center. Booking for Seminars and Conventions. No matter how good your seminar or convention is, if there are no delegates attending, it does not make any sense. Stay on track with the continuous development in technology.

Sales 52

Sales Company How To B2B 52

NobelBiz

AUGUST 14, 2023

Christian Montes, Executive Vice President of Client Operations @NobelBiz Key Benefits of Voicemail Detection Contact center businesses and departments embrace voicemail detection for its indispensable role in streamlining operations and enhancing agent efficiency. The outcome?

Contact Center Software 52

Contact Center Software Call Center Contact Center Consulting 52

Storyminers

JULY 6, 2020

Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Myra Golden is the founder of Myra Golden Seminars, LLC. Myra Golden. She is a long time speaker and training partner to many Fortune 500 companies across the nation.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Myra Golden is the founder of Myra Golden Seminars, LLC. Myra Golden. She is a long time speaker and training partner to many Fortune 500 companies across the nation.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

PeopleMetrics

MARCH 1, 2017

The elements of each banking customer experience, of course, will likely blend together: many banks will offer similar savings and loan products, as well as deliver services via branch, contact center, online, and digital channels. Offer financial seminars aimed for women. Build mutual trust with our customers."Waive

Customer Centricity 48

Customer Centricity Banking Leadership Exercises 48

Myra Golden

AUGUST 1, 2016

Member Benefits: Unlimited attendance to Myra’s live web seminar series for one year. Unlimited access to Myra’s live webinar series, library of on-demand training courses, customer service eLearning suite and training kits – for a flat affordable rate.

How To 40

How To Exercises Training Course 40

Magellan Solutions

AUGUST 11, 2021

For example, receiving your value-packed email newsletter, a sale price, a free trial to a software product, a white paper, a spot in an important seminar. . As one of the pioneering contact center services Philippines in telemarketing, Magellan Solutions guarantees that you will have successful telemarketing campaigns.

ROI 52

ROI Call Center Measurement Contact Center 52

COPC

FEBRUARY 22, 2019

This community is well supported by a calendar jam-packed with conferences, summits and seminars. From massive spectacles (think Customer Contact Week) to cozy, hosted dinners, industry-specific gatherings have a lot to offer. Cultural alignment is a point COPC Inc. Culture wasn’t the only hot topic at CRS New Orleans.

Hospitality 40

Hospitality Hotels Culture Contact Center 40

Myra Golden

JUNE 1, 2015

Myra Golden Seminars offers engaging, cutting-edge classroom and online customer service training based on the work of Myra Golden. The “Easy” Customer Experience. How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample. How to Lose a Customer Over 8 Dimes .

Training 40

Training Video Customer Service Customer Service Training 40

Magellan Solutions

AUGUST 18, 2021

Seth Godin: Founder of altMBA and The Marketing Seminar. Believe it or not, B2B influencers based their strategies on call centre services Philippines. Some of the top B2B influencers that have done so are: Jay Baer: President of Convince & Convert. Rand Fishkin: Founder of SparkToro, and previous founder and CEO of MOZ.

B2B 52

B2B Strategy Social Media Call Center 52

Myra Golden

JULY 29, 2016

This customer service training is perfect for: Contact Center Professionals who speak with customers over the phone, via email and chat. “ I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up.

Customer Service 40

Customer Service Training Course Customer Service Training 40

Myra Golden

JULY 15, 2019

Here’s the 8 Step Quality Program we use at Myra Golden Seminars. Need some guidance on how to develop and execute a quality program that is robust, fair, and that your employees buy-in to – and one that doesn’t make your supervisors need to sip wine just to get through a coaching discussion with employees?

Exercises 51

Exercises Strategy Report Meeting 51