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The classical brick-and-mortar contact center – with cubicles and server walls – is being challenged by a more swift and nimble business model: the virtualcallcenter. This is why today, we’re looking at how to start a virtualcallcenter with maximum efficiency and ease.
The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Select a solution that can communicate and be integrated with your call management software and CRM.
The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Select a solution that can communicate and be integrated with your call management software and CRM.
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