CRM Customer Engagement Customer Experience Management Customer Service Strategies 
Customer Guru
AUGUST 21, 2018
She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. with the intent of helping business leaders and organizations in improving their company culture and aligning the employees and their products/services towards the customers’ needs.
Storyminers
JULY 6, 2020
After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Flavio Martins. Jim Tincher.
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Storyminers
JULY 6, 2020
After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. The upheaval that digital engagement and collaboration is having on business leadership and organizational communication. Flavio Martins. Jim Tincher.
SurveySensum
AUGUST 20, 2019
The time that customer service team usually give to close the customer compliant is important! As per recent research by Harris Interactive firm, “75% of customers believe it takes too long to reach a live agent.”. Do you know that losing even a single customer can be very costly?
SurveySensum
AUGUST 20, 2019
Customer loyalty has to be earned instead of just taken for granted. The foremost trait of a successful business is to understand the growing demands of customers and evolve customer service strategies to bridge the gaps. The time that customer service team usually give to close the customer compliant is important!
transcosmos Information Systems
OCTOBER 22, 2015
Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. Salesforce has already maintained their reputation online as a reliable CRM software. Return Customer. Salesforce Blog. People Metrics.
transcosmos Information Systems
OCTOBER 22, 2015
Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. Salesforce has already maintained their reputation online as a reliable CRM software. Return Customer. Salesforce Blog. People Metrics.
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