Optimove

DECEMBER 4, 2023

Take your customer segmentation to the next level with our advanced guide Download Now We’re happy to announce the winners of the 3rd annual Heptagon Awards! The winners were selected based on how advanced, sophisticated, ambitious, and impactful their CRM Marketing approach is.

CRM 59

CRM Marketing Chief Customer Officer Tips 59

Optimove

JUNE 3, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: The rapid growth of the iGaming sweepstakes industry offers marketers a huge opportunity to gain market share. Key Takeaways: Optimove is expanding its CRM marketing solutions to the rapidly growing iGaming sweepstakes sector.

CRM 52

CRM Company Marketing Sports 52

Optimove

AUGUST 10, 2020

CRM in gaming is a different breed. Read on for a few quick, proven, gaming-CRM campaign ideas, or click here to download all 6 of them. Read on for a few quick, proven, gaming-CRM campaign ideas, or click here to download all 6 of them. The post Spice Up Your CRM Gaming Campaigns appeared first on Optimove.

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CRM Groups Communication Measurement 111

Optimove

SEPTEMBER 25, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: At Optimove Connect 2025, you’ll transform connections into growth. Key Takeaways: Connect with Customers: Discover innovative CRM practices to deepen relationships and boost loyalty.

CRM 52

CRM Conference Connections Marketing 52

Optimove

NOVEMBER 24, 2020

Welcome to another episode of PostFunnel Insider, Optimove’s series of CRM know-how, tips, news, and analysis videos. The post CRM Hack: Cross-Selling Between Platforms appeared first on Optimove. Last month, we presented you with three the Ws of cross-sell – why, who, and when to cross-sell. How to Do It.

CRM 97

CRM Video Analysis Tips 97

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Download now Read now What are the ways to use CRM? What is a CRM? What is a CRM? Why do you need it?

CRM 52

CRM Social Media Omni-Channel e-support 52

CSM Magazine

APRIL 11, 2024

Sabio Group, the digital experience transformation services specialist, has launched a new e-book which takes a deep dive into the role that Customer Relationship Management (CRM) systems play in shaping and orchestrating modern customer journeys. CRM is no longer just a tool for routine marketing activities and sales administration.

CRM 52

CRM e-support Customer Experience eBook 52

Kustomer

JULY 12, 2022

They’re utilizing the most impactful technology solutions to steer customer service and support with customer relationship management (CRM). The CRM is the heart of the omnichannel CX strategy by providing a centralized location in which to collect and access data from every customer interaction across every channel and with every agent.

Omni-Channel 93

Omni-Channel CRM Culture Training 93

ViiBE Blog

JULY 22, 2022

What are the ways to use CRM? If you’re like most marketers and salespeople, you rely on your CRM (Customer Relationship Management) to help manage your sales pipeline and keep track of your contacts. Your CRM system is a powerful tool that can help your business to manage its customer data more effectively. What is a CRM?

CRM 52

CRM Social Media Omni-Channel Customer Relationship Management 52

Optimove

MARCH 26, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got smart CRM basics on customer behavior modeling and a CRM analysis on Babbel. Smart CRM Basics: Customer Behavior Modeling. Download this free guide on how to build your customer model >>.

CRM 52

CRM Analysis Video Tips 52

Optimove

JULY 27, 2020

Read on to discover the simplicity of it or go ahead and download all four ways to leverage your data here. Going from data to insight to action should be possible for any brand, start now by downloading the full use case here , Or contact us to get started today. It’s even more simple than it might sound ?? The Insight.

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CRM Tips Retail Analysis 98

Optimove

NOVEMBER 3, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: The Heptagon Awards are back, celebrating the best in CRM marketing. Each year, the Heptagons recognize standout CRM campaigns, teams, and individuals who excel in driving customer-led growth. CRM Executive of the Year : Laura L.

CRM 52

CRM Conference Touchpoint Loyalty 52

Kustomer

JULY 18, 2022

The benefits of upgraded customer relationship management (CRM) software are immeasurable. With 72% of consumers expecting their problems to be solved instantly upon contacting customer service, you need a CRM that can keep pace with increasingly complex consumer preferences. Features of a Modern CRM and Chatbots.

Chatbots 88

Chatbots CRM Connections Multi-Channel 88

InMoment XI

NOVEMBER 26, 2024

For example, suppose you discover that consumers didn’t like the email they received after downloading a document from your website. Use analytics tools, customer feedback, and data from CRM systems to monitor how customers interact with your brand across touchpoints. Thank you Your download will begin shortly.

Customer Journeys 195

Customer Journeys Customer Experience Strategy Touchpoint 195

Optimove

APRIL 23, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new Smart CRM Basics on relationship marketing and a deep analysis on the all-American clothing and accessories retailer, Gap. Smart CRM Basics: Relationship Marketing.

CRM 52

CRM Analysis B2C Marketing 52

Optimove

FEBRUARY 5, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on campaign optimization and a deep analysis on Treatwell. CRM HACK: Campaign Optimization. CRM HACK: Campaign Optimization. 7 CRM COMMANDMENTS: Treatwell.

CRM 52

CRM Analysis Advertising Video 52

Optimove

FEBRUARY 5, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on campaign optimization and a deep analysis on Treatwell. CRM HACK: Campaign Optimization. CRM HACK: Campaign Optimization. 7 CRM COMMANDMENTS: Treatwell.

CRM 52

CRM Analysis Advertising Video 52

Optimove

MARCH 15, 2021

Watch the video or read the transcript just below it as we walk you through the fundamentals of defining a VIP club: Download an Excel template to calculate your customers’ LTV! Looking at both KPIs enables you, as a smart CRM marketer, to be more personalized and to focus on those top-tier customers.

CRM 52

CRM Analysis Video Brands 52

Optimove

DECEMBER 31, 2020

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new CRM hack on new players experience, and a deep analysis on Nando’s. CRM HACK: New Players Experience. Download this detailed marketing plan for new players .

CRM 52

CRM Analysis B2C Video 52

MyCustomer

NOVEMBER 17, 2022

Download the eBook. Thank you for downloading our resource. GDPR data consent. By ticking this checkbox, you agree that HubSpot may use the information you provide to contact you about their products and services. You may unsubscribe from these communications at any time. For more information, check out HubSpot’s Privacy Policy.

Technology 95

Technology CRM Marketing Sales 95

Optimove

APRIL 2, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on the importance of cross selling and a deep analysis on the UK supermarket chain, Morrisons. CRM HACK: The Importance of Cross Selling. 7 CRM COMMANDMENTS: Morrisons.

CRM 52

CRM Analysis Video Tips 52

Optimove

NOVEMBER 18, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Optimove’s recognition in The Forrester Wave : Cross-Channel Marketing Hubs, Q4 2024 highlights its strength as a solution for digital-first marketers who need a customer-led, orchestration-oriented marketing tool.

Marketing 59

Marketing e-support CRM Loyalty 59

Optimove

JANUARY 8, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got a new CRM hack on how to draw a segmented campaign and a deep analysis on N Brown Group. CRM HACK: How to Draw a Segmented Campaign. Download this free guide and start segmenting your customers like a pro!

CRM 52

CRM Analysis Groups How To 52

Optimove

OCTOBER 5, 2020

Sending out CRM marketing campaigns accordingly is CRM 101 nowadays. For example: Congratulate the customer for joining your brand Educate them on your brand/ create brand awareness Send them a website tutorial Link to a promo page/ bestseller page Send them an invite to download your app Provide them with customer service details.

CRM 59

CRM Video Brands Examples 59

Optimove

JANUARY 22, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on measuring the right KPI and a deep analysis on JD Sports. CRM HACK: Measuring the Right KPI. CRM HACK: Measuring the Right KPI. 7 CRM COMMANDMENTS: JD Sports.

Sports 52

Sports CRM Analysis Measurement 52

Optimove

JANUARY 22, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, new CRM hack on measuring the right KPI and a deep analysis on JD Sports. CRM HACK: Measuring the Right KPI. CRM HACK: Measuring the Right KPI. 7 CRM COMMANDMENTS: JD Sports.

Sports 52

Sports CRM Analysis Measurement 52

Optimove

OCTOBER 7, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: Marketers are battling for loyalty in a world overflowing with promotions, where customers face constant irrelevant offers. OptiPromo revolutionizes promotional strategies by automating personalized offers using rich CRM data.

Strategy 75

Strategy Return on Investment CRM ROI 75

Optimove

FEBRUARY 1, 2021

Watch the full video here or read the transcript just below it to learn more: Download this ebook, where we’ll walk you through a three-step approach to segmenting your customers. The post CRM Hack: Going Beyond Personalization Tags appeared first on Optimove. Personally. Personalization: What if you could do more?

CRM 52

CRM eBook Tips Video 52

Optimove

FEBRUARY 1, 2021

Watch the full video here or read the transcript just below it to learn more: Download this ebook, where we’ll walk you through a three-step approach to segmenting your customers. The post CRM Hack: Going Beyond Personalization Tags appeared first on Optimove. Personally. Personalization: What if you could do more?

CRM 52

CRM eBook Tips Video 52

Method:CRM

JULY 29, 2022

To provide the best customer experience, you need the right tools behind you, like customer relationship management (CRM) software. But with all the options available, which one is the best CRM for customer service? Read on for the best CRM tools for customer service in 2023 and beyond! What is CRM software?

CRM 52

CRM Customer Service Self Service Knowledge Base 52

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

Gamification 64

Gamification Meeting Engagement Sports 64

Optimove

MAY 31, 2021

This is some smart CRM: Rather than trying to make educated guesses based on analyses of historical data – Predictive Behavior Modeling is typically used to select the BEST marketing actions to run in each of your customer groups and to identify which customers will likely change their spending level. at any time or visit the? B2C Marketing.

CRM 52

CRM B2C Ecommerce ROI 52

MyCustomer

NOVEMBER 17, 2022

Download the eBook. Thank you for downloading our resource. GDPR data consent. By clicking above, you agree that HubSpot may use the information you provide to contact you about their products and services. You may unsubscribe from these communications at any time. Not a TM Form. Internal or External. Not a TM Form. Email intro text.

Technology 66

Technology CRM eBook Customer Service 66

Optimove

JUNE 18, 2020

Download the guide: CRM Manager Evolution Curve. Whether you are a basketball player or a CRM manager, you constantly improve your craft. Similarly, CRM managers focus on their segmentation, execution, and analysis practices, while taking a deep look into the technology they require to be the best at their job.”.

CRM 52

CRM Analysis Management Tools 52

Peter Lavers

APRIL 14, 2021

We’re happy to report that our founding director Peter Lavers has been recognised as a leading professional and influencer in Onalytica’s Who’s Who in CRM report. You can download the full report by clicking here.

CRM 40

CRM Leadership Report Customer Experience 40

Optimove

JUNE 3, 2021

If you’re reading this, then maybe you’ll be surprised to learn how many people in the “relationship” side of marketing – i.e., retention, loyalty, email, CRM, etc. This means that right now, the marketing community is still spread across the hype-cycle and the learning curve when it comes to doing CRM smartly.

CRM 52

CRM Brands Marketing ROI 52

Optimove

JUNE 4, 2021

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, and a new Smart CRM Basics on single customer view. Smart CRM Basics: Single Customer View. Download this free guide on how to build your customer model >>.

CRM 52

CRM Video Analysis Tips 52