Vonage

JANUARY 20, 2016

If you’ve invested in a CRM system like Salesforce or Desk.com you’ve probably already started to realize the benefits of having all of your customer data stored in one place. Benefits of integrating your CRM and telephone system. Built to work with your CRM. Integrates with your CRM.

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CRM Sales Gamification Call Center 120

Optimove

AUGUST 7, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: iGaming and Sports Betting operators can now deliver an unparalleled AI-orchestrated gamification experience, driving higher retention rates and deeper player engagement. This collaboration will enhance player engagement and retention strategies.

Gamification 69

Gamification Sports Multi-Channel CRM 69

Optimove

JULY 8, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: AI-journey orchestrated gamification combines the dynamic management of customer interactions with game-design elements to enhance user engagement.

Gamification 59

Gamification Multi-Channel Sports CRM 59

Optimove

SEPTEMBER 22, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: This post explores our Partner Ecosystem and CRM Lightning Talks at SBC Summit Lisbon. Our dynamic CRM Lightning Talks are designed to spark fresh ideas to refine your marketing tactics and stay ahead of the curve.

CRM 59

CRM Gamification ROI Loyalty 59

Optimove

JANUARY 28, 2025

How AI is Transforming CDPs Download Now >> Why it Matters: OptiLive is a game-changer for scaling CRM-powered live sports marketing and creating memorable experiences that drive results. OptiLive is a cutting-edge solution from Optimove that enables sportsbook operators to execute CRM-powered live sports marketing at scale.

Sports 59

Sports CRM Gamification Tips 59

Optimove

DECEMBER 17, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Q4, or the fourth quarter of the financial year, is crunch time. 4 – Gamify the Festive Fun Bring the fun holiday spirit alive with AI-Orchestrated Gamification , to make every interaction even more enjoyable and rewarding.

Gamification 52

Gamification Sports Multi-Channel Loyalty 52

Optimove

AUGUST 12, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: The “Goldilocks Zone” is just right — ensuring that players are neither bored with too-easy tasks nor frustrated by tasks that are too hard. This ideal balance, the Goldilocks Zone, is crucial for successful gamification.

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Gamification Engagement Sports Multi-Channel 52

Optimove

SEPTEMBER 17, 2024

See the difference control groups make in this guide Download Now Why it matters: Meet Optimove at SBC, visit us, and learn how to increase player lifetime value and fuel growth. CRM Lightning Talks – 3 experts, 3 topics, 10 minutes each. Key takeaways: Meet Optimove at SBC Summit Lisbon – September 24-26, Booth D120.

CRM 64

CRM Meeting Marketing Conference 64

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

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Gamification Meeting Engagement Sports 64

Vonage

FEBRUARY 7, 2017

For example, more and more businesses are using gamification tools such as Motivate, which is designed to promote best practices and productivity among contact centre employees. The fix: To achieve the required standard of customer service, it’s essential to invest in effective customer relationship management (CRM) technology.

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Customer Service Self Service How To Gamification 120

Optimove

SEPTEMBER 16, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: Understanding how European lotteries leverage digital strategies and personalization is crucial for U.S. Implement gamification and loyalty programs for deeper player engagement. Download Now: All you need to know about mobile marketing Download Now>> 3.

Gamification 52

Gamification Marketing Loyalty Programs Social Media 52

Playvox

FEBRUARY 20, 2024

Employ Gamification Gamification is often employed for managing remote contact center agents because it provides workers with tangible rewards as an incentive. We would not have been able to make the progress we have without Playvox WFM,” summarized Anokhee Mepani, Director of Global Operations / Technical Services, at MongoDB.

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Management Gamification Contact Center Policies 88

CSM Magazine

JULY 21, 2020

One single solution, instant results – cloud contact centre solutions integrate seamlessly with corporate databases, CRM and social media tools so that new agents can find all the information they need to deliver a first-class customer experience quickly and with minimal training. or visit www.puzzel.com. About the Authors.

Gamification 52

Gamification Handbook Social Media Video 52

SurveySparrow

MARCH 24, 2024

They range from CRMs and lead generation to analytics and AI helpers. Customer Relationship Management A CRM is the first investment in any company’s productivity, but given the number of available options, it can be challenging to find one that fully suits your sales needs. Below, you can find the top examples in each area.

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Sales Tools CRM Social Media 52

SurveySparrow

NOVEMBER 19, 2021

CRM & Marketing Automation – ActiveCampaign. As the world’s leading CRM software, there’s a lot you can do with Salesforce. For example, their core CRM platform, Customer 360, uses digital workflows and apps to bring together sales teams, service teams, marketing, commerce, IT, and analytics. Pricing: Free.

CRM 52

CRM Social Media Gamification Software 52

SurveySensum

OCTOBER 12, 2023

Limited Integrations Integration of feedback management platforms with different CRM and data analytics tools is a must. Dedicated CX experts analyze feedback and offer insights to boost your sales and retention Guarantees 2-hour SLA Support Survey results can be downloaded in multiple formats like PDFs, Excel, or CSV.

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Comparison Knowledge Base Gamification NPS 52

Currency Alliance

JUNE 19, 2019

Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. Because their ‘Picture your next destination’ gamified experience was integrated with their CRM, they successfully attracted over 130,000 new users in only 6 weeks. The newspaper won ‘Best Use of CRM’.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

SurveySensum

OCTOBER 17, 2023

Consider whether the tool can integrate with your existing systems , such as CRM. Pros Filtering to exact data is easy Offers multiple plans to choose from Great tool for NPS surveys Cons Does not permit video responses Slow loading time when it comes to downloading reports Pricing Contact the team for the pricing information.

Feedback 52

Feedback Tools Management Knowledge Base 52

Playvox

JUNE 22, 2023

Incorporate gamification and other engagement tactics to boost retention of content. Investments in technology solutions, including those integrated with customer relationship management (CRM) software can help with this automation. Want to learn more about key call center efficiency metrics?

Call Center 52

Call Center Metrics Contact Center Net Promoter Score 52

Comm100

NOVEMBER 23, 2020

And with a wide host of integrations, it is easy to hook Comm100 up to your CRM without having to transfer any data. We normally will download to excel and apply pivot tables to get the information we need. Founded in 1999, Salesforce is one of the best-known CRM solutions, and is a pioneer in cloud-based CRMs.

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Comparison System Knowledge Base Omni-Channel 130

Optimove

JANUARY 13, 2025

Re-engage your churned customers with this guide Download Now Why it Matters: For marketers, ICE 2025 is more than just an industry eventits a chance to stay ahead of the curve. Collaborative Power: See how the CRM Ecosystem, with partners like Captain Up, Splash Tech, Propane, and Enteractive, creates holistic strategies for success.

CRM 52

CRM Gamification Sports Innovation 52

Optimove

NOVEMBER 25, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: As we approach 2025, the marketing landscape is rapidly evolving, requiring marketers to stay ahead of emerging trends and technologies to maintain a competitive edge. How AI is Transforming CDPs Download Now>> 3.

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Trends Technology Tips Marketing 108

Optimove

JANUARY 8, 2025

Take the next step with our CRM marketer evolution curve Download Now Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more In 2024, marketers zeroed in on CRM Marketing strategies that redefined customer engagement and set new industry standards.

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Gamification CRM Tips Trends 52