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5 Tips for Managing Remote Call Center Agents

NobelBiz

Create a remote communication policy while allowing for personalized follow-up This is the most crucial aspect of running a remote call center agents. For a regular interaction, you must design a team communication policy. This entails organizing systematic virtual meetings with video conferencing software.

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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

Here’s a look at how AI is revamping the Philippines outbound call center : Discover and Qualify Lead Generation Philippines. Virtual assistants simplify lead generation. . Analyzing your CRM data to find qualified leads from existing customers, for instance, is one way AI can help you find new sales opportunities.