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Do ‘captive customers’ deserve customer service excellence?

Vonage

This means creating a culture where customer service excellence is a top priority, where continuous improvement becomes a passion. Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Your Service.

article thumbnail

Do ‘captive customers’ deserve customer service excellence?

Vonage

This means creating a culture where customer service excellence is a top priority, where continuous improvement becomes a passion. Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Your Service.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is an internationally recognized Customer Experience Thought Leader, Coach, Keynote Speaker, and Author of ‘Customer Understanding: Three Ways to Put the “Customer” in Customer Experience’ (and at the Heart of Your Business). LinkedIn : [link]. Website : [link].

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

You won’t find Hilary on too many “Customer Service Thought Leaders” lists, but she has one of the most extensive articles on customer service you’ll find on the internet. Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service. Jeremy Watkin.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

You won’t find Hilary on too many “Customer Service Thought Leaders” lists, but she has one of the most extensive articles on customer service you’ll find on the internet. Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service. Jeremy Watkin.