Russel Lolacher

JUNE 29, 2021

Below are the nine areas I created an infographic on to explain why a strong social media presence matters. Humanize our ministry – Whether it’s highlighting our work with First Nations to celebrate our culture, or having fun on Halloween ghouls and ghosts on highway webcams, we regularly reveal our humanity and approachability.

Social Media 98

Social Media Infographics Travel Government 98

Ecrion

AUGUST 20, 2020

click to view infographic. This expands into a thoughtful culture for employees. Take Care of Your Employees. You may have read the headline for this digital customer experience trend and wondered how your employee engagement can influence CX. This reinforces the employee mindset when it comes to their work.

Trends 98

Trends Self Service Customer Experience Chatbots 98

Confirmit

FEBRUARY 26, 2019

This clear and concise infographic is based on one of the most comprehensive global surveys of over 700 CX practitioners worldwide and was carried out by Confirmit in partnership with Engage Business Media. For the more mature programs, with full executive support, culture is cited as a source of pride and growth.

Infographics 40

Infographics Return on Investment Customer Centricity Culture 40

Integrity Solutions

DECEMBER 31, 2018

So here is a look back at just some of what we have seen and been told resonated most this year that could help you have your best 2019: Ethical sales cultures have always been central to everything we teach about selling. Training and culture change are inherently linked but also very distinct.

Infographics 45

Infographics Video Culture Leadership 45

transcosmos Information Systems

OCTOBER 22, 2015

They provide content that are focused on startups and businesses, with themes like customer experience, employee empowerment and company culture. Ameyo’s topcs revolve around customer engagement, best practices for business processing outsourcing industries, and a lot more. Customer Think. Mike Wittensein. Heart of the Customer.

Omni-Channel 48

Omni-Channel Customer Service Self Service Contact Center 48

transcosmos Information Systems

OCTOBER 22, 2015

They provide content that are focused on startups and businesses, with themes like customer experience, employee empowerment and company culture. Ameyo’s topcs revolve around customer engagement, best practices for business processing outsourcing industries, and a lot more. Customer Think. Mike Wittensein. Heart of the Customer.

Omni-Channel 48

Omni-Channel Customer Service Self Service Contact Center 48

SurveySensum

JANUARY 1, 2024

Show Appreciation for a Job Well Done Did you know employee recognition increases employee engagement by nearly 60%, leading to higher job satisfaction and productivity? Encourage Peer Recognition: Foster a culture where team members appreciate each other’s accomplishments. Reinforces desired behaviors and outcomes.

Social Media 52

Social Media Effort Score Customer Satisfaction Case Study 52

Integrity Solutions

FEBRUARY 22, 2023

The reason is simple: If your sales leaders aren’t putting in the work to create a high-performance culture that empowers people and inspires confidence, continual development and genuine human connections, you won’t get very far with anything else you invest in. They’re purpose-driven, because the culture sets the tone.

Leadership 52

Leadership Sales Infographics Culture 52

CX Accelerator

MARCH 28, 2018

PLAY - There are many wonderful employee engagement techniques, but one rises above the rest. Do your employees have a sense of curiosity and excitement about their work? These fun things can be great peripheral culture builders….however, I've included the infographic below as a summary of these tools.

Gamification 140

Gamification Contact Center Self Service Employee Engagement 140

Customer Guru

DECEMBER 13, 2017

Furthermore, almost 50% of the respondents said that employees don’t know what they need to do in order to deliver a great customer experience. We shared these insights in our infographic below: Are these challenges still relevant today? Here’s an infographic on the several other benefits of CJM: Source: Perficient.com.

Customer Experience 119

Customer Experience Chief Customer Officer Customer Centricity Infographics 119

PeopleMetrics

JUNE 8, 2020

It is possible for a company to really change their culture with a well designed VoC program. A recognition program based on customer feedback is a powerful way to increase employee engagement and create a customer-centric culture. You’re basically connecting the customer experience with employee engagement.

CEM 77

CEM Infographics Employee Engagement Culture 77