C3Centricity

OCTOBER 22, 2020

I care about your employees, your company culture and habits more than ever. Shopping is no longer entertainment for me, at least not in the physical world. So make my online experience doubly enjoyable. If you’re claiming to be carbon neutral, sustainable, eco-friendly or ethical, be so in everything you do.

Retail 303

Retail Advertising Course Survey 303

Inbenta

JULY 5, 2021

are great entertainment if you’re not in a rush or are in the mood for some free laughs. How might inaccurate or irrelevant results affect your experience? In most cases, a knowledge base will be influenced by corporate culture or industry language, not by the myriad ways a customer might actually search for information.

Self Service 64

Self Service Customer Experience e-support Knowledge Base 64

CSM Magazine

JANUARY 17, 2022

Like other types of gaming, the key drivers of online casino growth are accessibility and convenience due to the widespread use of smartphones and low-cost access to fast and reliable internet. Furthermore, they seek entertainment on their mobile devices while on the go. Theme-Based Slots. 3D Features.

Industry 52

Industry Entertainment Sports Trends 52

Service Untitled

MARCH 10, 2010

The offbeat humor fits the quirky culture of Zappos. The culture of the company is what the company is all about, and as new employees train with two weeks of classroom training and two weeks of practical knowledge answering customer calls, they are offered money to the tune of $1000 to quit if they feel they do not fit with the culture.

Customer Service 41

Customer Service Entertainment Culture Exercises 41

Joe Rawlinson

JULY 8, 2015

Research from Accenture highlights that 68% of Millennials demand an integrated, seamless experience regardless of the channel. So perhaps this one area where retailers can improve – by creating an online experience that is closer to the in-store experience. Contact her at kathryn@customerserviceguru.co.uk

Customer Service 60

Customer Service Social Media Ecommerce Retail 60

Second to None

SEPTEMBER 20, 2018

Mobile devices have become a ubiquitous aspect of American consumer culture. They are the instant portal to the way we socialise, bank, communicate, entertain ourselves and, of course shop. The best eCommerce brands are completing mobile-first indexing when designing their digital brand experience.

Ecommerce 54

Ecommerce Customer Experience Customer Journeys How To 54

Gainsight

JULY 7, 2021

And just nine weeks later, we transformed our much-loved conference into an online experience for more than 20,000 Customer Success and Product professionals from 50+ countries. As the year progressed, so did our knowledge, understanding and confidence for transforming our events into engaging digital experiences.

Social Media 45

Social Media Conference NPS Hotels 45