Culture Gamification Roadmap 
Lumoa
FEBRUARY 9, 2023
software bug fixes, wrong information corrected on the website) Product development decisions : reprioritizing things on the product development roadmap taking the feedback into account (e.g. Customer-Centricity Customer centricity refers to customer-oriented culture in the company.
Experience Investigators by 360Connext
JUNE 22, 2021
Others might be motivated by gamification. Use that information to inform your roadmap for improvements. Get proactive about how to engage with customers who might receive statements or invoices but little else. That bank savings account customer might be interested in financial education, or not. Seek feedback when a customer leaves.
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Gainsight
APRIL 11, 2025
Tools like community forums, knowledge base articles, and gamification are all great, but how do you build a community thats more than the sum of its parts? A culture of belonging that fosters a sense of ownership among the customer base. Educational programs (including live events) that drive onboarding, adoption, and more.
Optimove
DECEMBER 18, 2024
This post offers a clear roadmap for using analytics to drive sustainable growth in a burgeoning market. Player Retention as a Priority: European operators emphasize player retention through loyalty segmentation, gamification, and reactivation campaigns, which LATAM operators can adopt to reduce churn and drive long-term revenue.
DCX
DECEMBER 29, 2024
billion wearable tech superstar, has cracked the code on gamification. The big takeaway: Gamification works because it makes the boring stuff fun. For anyone looking to grow as a leader, a professional, or just as a human being, his philosophy offers a roadmap to clarity and purpose.
Comm100
SEPTEMBER 22, 2016
Customer Service Culture. Whether you’re trying to reinvent your current customer service culture or simply enhance it, it’s important to have a sense of the values you want to instill in your agents. With this book, you can take a peek into the retailing giant’s customer-driven culture. Loyalty 3.0:
ChurnZero
APRIL 8, 2020
Once you have this ingrained in your company culture, you are already on your way to creating customer advocates. When it comes to product development, weighing customer ideas and feature requests against your own vision and priorities on the roadmap is always a delicate balancing act.
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