Remove Customer Base Remove Customer Service Representative Remove Exceptional Customer Service Remove Telecommunications
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NPS in Customer Service: Measure and Improve Customer Loyalty

SurveySensum

Did you know exceptional customer service is key to retaining customers? Studies show that 93% of customers are more likely to repurchase from companies that offer excellent customer service. Therefore, it is essential to prioritize your customers and deliver exceptional customer service.

NPS 52
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A 2024 Guide to Live Chat Agents Support

Magellan Solutions

But these agents aren’t just ordinary customer service representatives. They’re highly trained and knowledgeable individuals who are well-versed in your products, services, and processes. But that’s not all! And the best part? Two companies, U.S.