How to Create the Perfect Customer Satisfaction Survey: Questions, Tips & Templates
Comm100
JANUARY 9, 2018
The best way to gauge satisfaction would be to use rating-based questions (NPS model) in your surveys and ensure that the information is as unbiased as possible. If you’re looking to gauge and improve NPS, you’ll need an NPS-type question in there. Which Customers Should Get Surveyed? Word Your Questions Clearly.
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