Remove Customer Base Remove Exceptional Customer Service Remove Telecommunications Remove Wait Times
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NPS in Customer Service: Measure and Improve Customer Loyalty

SurveySensum

Did you know exceptional customer service is key to retaining customers? Studies show that 93% of customers are more likely to repurchase from companies that offer excellent customer service. Therefore, it is essential to prioritize your customers and deliver exceptional customer service.

NPS 52
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A 2024 Guide to Live Chat Agents Support

Magellan Solutions

Unlike traditional phone support, where agents can only handle one call at a time, these chat wizards can juggle multiple conversations simultaneously, ensuring that your customers receive prompt assistance without frustrating wait times. It ensures prompt responses and reduces wait times. And the best part?