Unlock the Secrets of Customer Service Excellence: Who’s Winning and What’s Broken?
CSM Magazine
MAY 16, 2024
That’s why we invite winners from the awards to tell their stories at the UK National Contact Centre Conference; to share what they are doing that is innovative and successful, and frankly, allows others to learn. That means living customer-centricity from the C-suite down. ” Those insights drive constant innovation.
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