Customer Care Customer Confidence Download 
Myra Golden
JULY 29, 2016
How to Deliver a Wow Customer Experience: 20 Ideas to Help You WOW customers. Complaint Handling: Learn to handle problems in such a way that you completely restore customer confidence after a service mishap. Download PDF of Full Course Descriptions. Download PDF of Full Course Descriptions.
Myra Golden
JUNE 2, 2016
In this keynote Myra Golden reveals that extremely difficult customers are determined to force corporations—via the customer service professional—to give in to the consumer demands—reasonable or not. This means the customer service professional must develop a response plan.
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Myra Golden
JUNE 2, 2016
In this keynote Myra Golden reveals that extremely difficult customers are determined to force corporations—via the customer service professional—to give in to the consumer demands—reasonable or not. This means the customer service professional must develop a response plan.
Grade.us
MARCH 6, 2023
Offer an incentive to engage: Offer a no-strings incentive to get customers a step further into your review funnel. The offer — may be a discount code or a free download — should be available to anyone, whether or not they post a review. For example, attach an offer to a landing page. If you make amends, suggest an amendment.
DCX
SEPTEMBER 17, 2024
This Week’s DCX Newsletter is Supported by Frost & Sullivan Executive MindXchange From October 20-23, Frost & Sullivan’s Customer Contact West 2024 is hitting Tucson, AZ, bringing together CX leaders for some real talk and genuine connections. Quick responses can boost customer confidence.
DCX
SEPTEMBER 17, 2024
This Week’s DCX Newsletter is Supported by Frost & Sullivan Executive MindXchange From October 20-23, Frost & Sullivan’s Customer Contact West 2024 is hitting Tucson, AZ, bringing together CX leaders for some real talk and genuine connections. Quick responses can boost customer confidence.
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