Myra Golden

MARCH 18, 2020

I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. A customer support specialist said “In regards to your eLearning course, your coaching has immensely helped me with a few difficult calls these past three weeks.

e-support 52

e-support Course Social Media Call Center 52

Myra Golden

JULY 29, 2016

These two features set Myra’s modules apart from other customer service modules, and our participants comment about how the time flies when they are taking them – another indication of their engagement! . This means the customer service professional must develop a response plan. You will not be sorry.” Call Control.

Customer Service 40

Customer Service Training Course Customer Service Training 40

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. Additionally, great support is crucial in evaluating any software yet it’s sometimes overlooked. Assuming the average employee will spend 37.5

Software 40

Software Customer Experience Company CRM 40