Comm100

JUNE 30, 2016

Luckily, there is a large number of customer service training programs, both on-site and online, that can help you train your team and enable them with vital customer service skills. Customer Service Training by ALISON. Customer Service by Vision2Learn. Online Customer Service Training by Sales Training International.

Customer Service Training 183

Customer Service Training Course Training Customer Service 183

Comm100

DECEMBER 11, 2017

This should be the first place to execute your customer experience improvement program. In order to develop a successful customer experience strategy, you first have to have a vision, understand and relate to your customers, get real-time feedback while also managing employee responses and following a preset framework.

Customer Experience 130

Customer Experience Social Media Self Service Multi-Channel 130

Horizon CX

MARCH 19, 2022

Where’s the opportunity for me to provide that aspect of customer service feedback? Where and how can a customer provide feedback to Dell Technologies, you may ask? By calling their Customer Careline. Yes, they recommend that you Tweet your issue on their Customer Care Twitter page.

Customer Journeys 130

Customer Journeys Touchpoint Average Handle Time Survey 130

Myra Golden

NOVEMBER 20, 2019

Course Outline: Practice with Feedback. “In Anna Hoang, Customer Support Specialist I, Vertafore. “ I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up. You will not be sorry.”.

Training 61

Training Course Social Media Video 61

customer sure

NOVEMBER 26, 2014

Our competitors may have deep pockets, but not many of them get public feedback like this: “Excellent product coupled with fantastic customer service. CustomerSure really offer a Gold standard in customer care.”. “I I have never had customer service as speedy, efficient and proactive as the service at CustomerSure.

Effort Score 97

Effort Score Hotels Survey Feedback 97

Myra Golden

MARCH 18, 2020

Course Outline: Practice with Feedback. “In Anna Hoang, Customer Support Specialist I, Vertafore. “ I have had the pleasure and the privilege of attending several seminars given by Myra Golden. Start looking for her name on the seminars you are offered and sign up. You will not be sorry.”.

e-support 52

e-support Course Social Media Call Center 52

Storyminers

JULY 6, 2020

Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they’ll surely remember. Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media , a host of the Experience This!

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147