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The four CX pillars that every Customer Success leader should know with ChurnZero Chief Customer Officer Abby Hammer

ChurnZero

Abby also talks about the tactics that our own Customer Success team has used over the last three years as we’ve averaged over 100% revenue growth. Make renewals a natural progression of the customer relationship. “If As your team changes, as your customers change, as your product changes, you have to adapt to that.

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The four CX pillars that every Customer Success leader should know with ChurnZero Chief Customer Officer Abby Hammer

ChurnZero

Abby also talks about the tactics that our own Customer Success team has used over the last three years as weve averaged over 100% revenue growth. Episode highlights Make renewals a natural progression of the customer relationship. We’ve gone through that same period as well. Refine operations as you go.