[Infographic] 4 Pillars of CXM Value
Alida
MAY 27, 2021
Customer relationships are more complicated and more important than ever as businesses interact with customers across a wide variety of physical and digital touchpoints.
Customer Change Customer relationships Management Touchpoint 
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How to transition customers to a new CSM in 4 steps
ChurnZero
MARCH 25, 2022
To minimize the disruption of a transition and ensure your relationships, both with your customer and your team, come out stronger on the other side, follow this four-step process: Perform a data dump. Debrief internally and schedule a future leadership touchpoint. to your CRM and/or Customer Success platform.
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