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The guy just didn’t want to get them, when a customer needed them. There must be a similar experience across all locations, regardless of size or where it is. Let’s switch industries and talk about an icon in the world of customer service. I walked by the first restaurant a few minutes later and there were plenty of spoons.
Each week I read a number of customer service articles from various online resources. Rethinking Federal CustomerExperience by Frank Konkel. Nextgov) This eBook looks at how agencies are baking customerexperience into their missions. The government admits to delivering poor customer service.
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