Remove Customer Confidence Remove Customer Service Training Remove Employee Engagement
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5 Top Customer Service Articles for the Week of May 27, 2019

ShepHyken

As customers use their smartphones for more and more business, it is incumbent to give customers confidence that they are dealing with safe and secure companies. Ten Best Practices for Boosting Employee Engagement by CXAPP. CXAPP) Building Engagement is About Fostering More Productive, Loyal and Happy Employees.

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Make ’Em Say Wow: Tips for Building a Strong Service Team—Part Two

Up Your Service

If an employee feels a customer should get a discount, either because a mistake was made or because they’re a great and loyal customer, then let them. The post Make ’Em Say Wow: Tips for Building a Strong Service Team—Part Two appeared first on UP Your Service. Have mistake meet-ups.

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