Your Brand is Only as Strong as Your Weakest Link
ShepHyken
SEPTEMBER 27, 2017
So, the other day I’m flying to a speaking engagement. The guy just didn’t want to get them, when a customer needed them. I didn’t want to make a scene over this, but I thought I’d mention something to the manager. While waiting for my flight to board I bought a yogurt parfait. After paying for it, I looked for a spoon.
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