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Work on customer loyalty to build business

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Survey customer satisfaction and encourage feedback by surveys, polls, emails, and personal correspondence if needed. Offer reward programs for loyal customers. Reward key employees and staff who have gone above and beyond for their customers. Make sure the mistake isn’t repeated.

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Best Tips to Improve Customer Service This Holiday Season

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Show your customer how grateful you are for their patronage this year and do not just roll out any reward program, make sure it demonstrates your understanding of your customer’s interaction with you through the year.

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