Top 5 Customer Service & CX Articles for the Week of February 20, 2023
ShepHyken
FEBRUARY 19, 2023
Jeff Toister’s Top Tips for Crafting a Successful Customer Culture by Melanie Mingas (CX Network) CX author and keynote speaker Jeff Toister offers his advice for customer experience managers looking to create a winning customer culture. It’s no easy task, as customers’ wants and needs move quickly.
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