Customer Engagement Customer Philosophy Sales 
Maz Iqbal
JULY 28, 2014
While an automated phone system may improve an organisation’s operational efficiencies, it rarely improves the customer experience. If insanity is doing the same stuff over and over and expecting a different result then it occurs to me that many of us who are working on the Customer stuff can be labelled insane.
Education Services Group
JUNE 21, 2018
If only we encountered more companies who embrace a similar mindset when it comes to knowing how customers experience their products and services. We would see impressive strides in customer engagement and customer retention. So take a candid assessment and follow a blueprint for getting started.
Maz Iqbal
JANUARY 17, 2016
Looking beyond the doublespeak of customer-centricity, customer engagement, customer love to see what is truly there.
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