The Best Omnichannel Solution for Your Government Agency
Avaya
JUNE 26, 2017
Budgetary constraints have caused too many government agencies to rely on legacy IT systems that are more than a decade old. Ten years ago, there was no texting, web chat, smartphone apps, social media, and very little e-mail. Brick and mortar stores and government agencies are giving way to a hyper-connected digital ecosystem.
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