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Customer Engagement Infographics Leadership 
Experience Investigators by 360Connext
DECEMBER 29, 2014
13 Tough Questions to Skyrocket Customer Experience Improvement. Infographic: Emotion is the Experience. Prevent customers from making negative associations with your brand by creating positive microinteractions. 5 Most Awful Customer Experience Solutions of All Time. Do you have the grit?
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Michelli Experience
MARCH 16, 2017
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APRIL 12, 2017
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SEPTEMBER 14, 2017
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AUGUST 17, 2017
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JUNE 8, 2017
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APRIL 26, 2017
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DECEMBER 28, 2017
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Michelli Experience
NOVEMBER 9, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Gratitude is a Customer Experience Differentiator appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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OCTOBER 5, 2016
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DECEMBER 6, 2017
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FEBRUARY 21, 2018
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SEPTEMBER 27, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Not Just Fast: Understanding a Responsive Experience appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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JULY 26, 2017
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MARCH 8, 2017
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DECEMBER 20, 2017
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NOVEMBER 29, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Please Ask My Opinion But Not Too Much! Follow on Twitter: @josephmichelli. appeared first on Joseph Michelli.
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Michelli Experience
OCTOBER 4, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} The Risk of Excellence: Avoiding Customer Experience Mediocrity appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
113 Michelli Experience
JANUARY 17, 2018
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Make It Easy or Turn Out the Lights appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
113 
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AUGUST 23, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Big Data to the Rescue of the Passenger Experience? Follow on Twitter: @josephmichelli. appeared first on Joseph Michelli.
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AUGUST 30, 2017
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DECEMBER 28, 2017
The post {Infographic} Retail Armageddon, Chupacabra, and Other Myths appeared first on Joseph Michelli.
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MARCH 14, 2018
Michelli and his team consult with some of the world’s best customer experience companies. The post Starbucks is Greatness Personified, Excellence Diversified {Infographic} appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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DECEMBER 6, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Complexly Simple | Success Can Breed Mediocracy appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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NOVEMBER 2, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Small is the new Big: Customer Experience Excellence One Opportunity at a Time appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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JULY 4, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Customer Value – Expanding across the 12 Standard Forms of Value appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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JUNE 22, 2017
The post Infographic: Customer Experience Creation: Give ’em a Reason to Hire & Keep You appeared first on Joseph Michelli.
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DECEMBER 20, 2017
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Going Beyond the Presents for the Christmas Season appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
100 Michelli Experience
MARCH 7, 2018
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post Strategic Positioning Infographic | Is Your Customer Experience Agile Enough? Follow on Twitter: @josephmichelli. appeared first on Joseph Michelli.
100 Michelli Experience
FEBRUARY 8, 2018
A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world’s best customer experience companies. The post {Infographic} Customer Experience Lessons from Television Advertising’s Biggest Day in America appeared first on Joseph Michelli. Follow on Twitter: @josephmichelli.
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APRIL 6, 2017
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APRIL 19, 2017
The post {Infographic} A Contrarian View on the United Airlines Customer Nightmare appeared first on Joseph Michelli.
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