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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

JUNE 16, 2022

Customers expect better and faster pre and post purchase services. Whether they need help setting up a new device or to repair a damaged product, the way in which these interactions are handled are at the heart of customer satisfaction. Follow on LinkedIn. Colin Taylor, CEO at Taylor Reach Group.

Customer Service 251
Customer Service Contact Center Chief Customer Officer Call Center 251
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What Does It Take To Be a Client Success Specialist? Which Are the Top 5 Books on Client Success?

SmartKarrot

NOVEMBER 16, 2022

Keeping customers satisfied is now the job of the client success specialist because customers are expecting more from the things they purchase and because products are becoming more complex. The dynamics of relationships are fundamental to SaaS (Software As A Service) sales.

Handbook 10
Handbook Customer Success Chief Customer Officer Analysis 10
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