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The digital customerexperience has become an essential part of the way that consumers navigate the marketplace. They don’t view a transaction as an onlineexperience, a mobile app experience, or a customer service experience, they view it as one continuous experience that they had.
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication. The transportation industry is waiting in anticipation as automated cars threaten disruption.
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication. The transportation industry is waiting in anticipation as automated cars threaten disruption.
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