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Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds like a good thing, the net result is an increase in stress for customerservice professionals. To be clear, the role of customerservice now ranks as one of the 10 most stressful jobs in the U.S.
Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds like a good thing, the net result is an increase in stress for customerservice professionals. To be clear, the role of customerservice now ranks as one of the 10 most stressful jobs in the U.S.
Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds like a good thing, the net result is an increase in stress for customerservice professionals. To be clear, the role of customerservice now ranks as one of the 10 most stressful jobs in the U.S.
Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds like a good thing, the net result is an increase in stress for customerservice professionals. To be clear, the role of customerservice now ranks as one of the 10 most stressful jobs in the U.S.
Studies show that less than 10% of companies have trained customerservice employees on how to handle difficult customers. Clearly, our customerservicerepresentatives didn’t have proper training on how to handle angry, demanding and unreasonable customers.
Studies show that less than 10% of companies have trained customerservice employees on how to handle difficult customers. Clearly, our customerservicerepresentatives didn’t have proper training on how to handle angry, demanding and unreasonable customers.
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