Customer Experience Design, e-support, How To and Seminar

Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class

Myra Golden

MARCH 18, 2020

I’ve shared my 3R De-escalation Method with Walmart e-Commerce, Verizon Business, McDonald’s, Coca-Cola, Frito-Lay, Michelin Tires, and other organizations. How to Handle Difficult Customers. The particular course that was pivotal to these calls was your “How to De-escalate” section.” You will not be sorry.”.

e-support

e-support Course Social Media Call Center

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. “Organizations make many mistakes when selecting a customer relationship management solution. Jack Barmby. FMoutsource.

Software

Software Customer Experience Company CRM

Customer Experience Update

Master The Skills Of De-escalation While Your Agents Work From Home with our 30-Minute Online Class

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Webinars

Stay Connected