Qualtrics

FEBRUARY 16, 2021

The guest experience could be the difference between whether a guest returns or not. Explore the ways that organizations can use guest experience as a key factor of their success. What is guest experience? The guest experience is the cumulative effect of every interaction your guests have with you.

Guest Experience 49

Guest Experience Trends Tips Hotels 49

InMoment XI

SEPTEMBER 25, 2024

They turned to InMoment for a powerful NLP platform that could analyze and decode the jargon-filled language of professional sports. “The

Data 195

Data Social Media Net Promoter Score Analysis 195

BirdEye

JANUARY 24, 2025

Hotels can create short, entertaining videos featuring property tours, quirky behind-the-scenes moments, or trending challenges to capture the attention of active users. Showcase guest reviews to build trust with user-generated content. Use video storytelling to share guest experiences and emotional narratives.

Social Media 52

Social Media Hotels Strategy Marketing 52

BirdEye

FEBRUARY 20, 2025

Known for its location-based check-ins, it provides customer reviews and insights based on visits. Tourists and locals trust Foursquare for honest, location-specific reviews, particularly for dining and entertainment. TheFork TheFork is a widely used restaurant booking platform that integrates service reviews from verified diners.

Automotive 94

Automotive Insurance Healthcare Hospitality 94