Storyminers

JULY 6, 2020

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Hilary is a New York City-based freelance journalist.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Feedbackly

SEPTEMBER 26, 2018

Customer feedback is how you will benchmark your customer satisfaction and be confident making business decisions to rectify shortcomings. The ROI of Good Customer Experience. Customer Loyalty and Lifetime Value. Happy customers are good customers, engaged customers are loyal ones.

Customer Experience 56

Customer Experience Social Media Feedback Customers 56

Storyminers

JULY 6, 2020

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Hilary is a New York City-based freelance journalist.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

SEPTEMBER 23, 2024

Dive Into the Top Customer Experience Tools We’ve broken down top customer experience tools with their key features, pros, cons, ideal industry type, and price, along with their G2 ratings to help you make an informed choice. SurveySensum Want a crystal ball to know what’s on your customers’ minds?

Tools 52

Tools Customer Experience Omni-Channel Social Media 52

BirdEye

MARCH 11, 2024

Hashtags can be general, related to broader topics or industries (#fashion, #tech), or specific to a particular brand or campaign (#ShareACoke). To get the best ROI in terms of effort and time, you must use hashtags to provide value. When users click on or search for a hashtag, they are shown a feed of posts linked by that hashtag.

Social Media 72

Social Media Trends Analytics Connections 72

Ian Williams

MARCH 19, 2020

And I said “well, yeah that their promise to the customer is very, very cheap high street fashion, disposable high street fashion, and part of that model is up about operating on low margins, pile it high, sell it cheap kind of thing, and unfortunately, part of that is that when you go in store, you can’t have lots of headcount.

Leadership 52

Leadership Customer Journeys Course Exercises 52

BirdEye

FEBRUARY 5, 2025

Its authentic, relatable, and created by your customers or followers. Example: Fashion brand Aerie shares photos of real customers wearing their clothes to promote body positivity and inclusivity. This data-driven approach ensures your reposting strategy continues to evolve and deliver ROI. Watch the Free Demo Now.

How To 52

How To Social Media Brand Values Video 52

BirdEye

JULY 27, 2023

Utilizing social media trends Influencer marketing is not just for the entertainment or fashion industry. The post Marketing for doctors: 13 Strategies to nurture your medical practice in 2023 appeared first on Birdeye Customer Experience Management. Relatable content will build the trust of new patients.

Strategy 52

Strategy Marketing Social Media Healthcare 52

BirdEye

FEBRUARY 18, 2025

TikTok & YouTube: Essential for video-driven content, particularly for lifestyle, fashion, and entertainment brands. Managing multiple platforms manually can be time-consuming, so many UK businesses turn to automation tools like Birdeye Social AI to publish and schedule posts seamlessly. The post In-house or agency?

Social Media 52

Social Media Management Multi-Channel Advertising 52