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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Actionability is also, as we believe, one of the essential aspects of customer experience management. software bug fixes, wrong information corrected on the website) Product development decisions : reprioritizing things on the product development roadmap taking the feedback into account (e.g.

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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

This tool also comes with a free version with unlimited surveys, users, and questions. Feedier Feedier is the third on our list of customer feedback tools for NBFCs. The tool comes with an easy-to-use and intuitive interface that allows users to create different types of customizable surveys.