Customer Experience Management Multi-Channel Tourism 
SurveySensum
DECEMBER 24, 2024
GetFeedback All-in-one customer feedback tool Easy integration with APIs and third-party tools Real-time feedback management Contact to know the pricing details 4.5 Alchemer Survey customization Integration with CRM and ERP software Collaborator $55 per month Professional $165 per month Full access $275 per month 4.4
SurveySensum
JULY 14, 2020
With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Nandkishor Tripathi – Global Head of Customer Experience at SurveySensum.
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SurveySensum
APRIL 5, 2022
Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . It uses multi-level feedback systems to survey customers about their experiences.
Qualtrics
FEBRUARY 16, 2021
This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. Multi-lane drive-thrus that provide a view into the kitchen. If the experience of the stay was good, you can expect your guest to want to share or talk about the hotel.
BirdEye
NOVEMBER 11, 2024
Authentic storytelling with omnichannel distribution Local businesses win customer trust by sharing real stories about real people across all channels – from social media to in-store experiences. Why it works: Builds authentic local connections Creates sustainable engagement Drives organic growth Enhances brand loyalty 2.
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