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Nike has devised a customer retention strategy via their Nike App, which offers a rewardsprogram and exclusive and early access to products. To improve customer satisfaction, Nike also offers a 30-day test for its shoes so that customers don’t need to endure any stress when they’ve ordered it online.
Create a referral program: A referral from a satisfied patient is a powerful endorsement of your services and trustworthiness. Refer to our detailed blog on how to start a successful referral rewardsprogram. Utilize patient surveys: Send out surveys to patients to gather more detailed feedback about their experiences.
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