article thumbnail

COPC Inc. Shanghai Client Seminar a Huge Success

COPC

seminar series in China brought us to Shanghai. This seminar took place on May 17 and was a great success with participants from industries spanning technology, internet, finance, automobile, outsourcing and more. Therefore, a lot of enterprises have started to apply AI in their customer service centers. The post COPC Inc.

article thumbnail

20+ ideas on how to promote your business locally

BirdEye

Host seminars and workshops 18. Network with other participants and create memorable experiences for potential local customers. Host seminars and workshops Pinpoint topics relevant to your business and the local community. Plan informative seminars or hands-on workshops that offer valuable insights or skills.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 First Steps to Improve Your Customer Experience

Comm100

Starbucks also carries out several customer experience seminars where employees are trained on etiquette, addressing customer complaints and standard responses to use. Both companies have benefitted from having a customer-oriented culture, both in terms of revenue and customer loyalty.

article thumbnail

AI chatbot to SEO: 29 tactics to rule real estate lead generation

BirdEye

Develop customized property management solutions 20. Host real estate finance seminars and masterclasses 22. Host real estate finance seminars and masterclasses Seminars and masterclasses educate clients on financial aspects, establishing you as an educational resource and enhancing financial literacy among potential clients.

Chatbots 111
article thumbnail

NetBase Quid World Tour Headed to Charlotte, Dallas & Austin!

NetBase

Our World Tour seminar series is off and running, and we’re excited to share a bit about it – and invite you to join us at an upcoming complementary session. The seminars showcase the many ways businesses can work with these contextualized insights to reveal trends captured from all forms of structured and unstructured data.

article thumbnail

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He brings a wealth of knowledge and hands-on experiences to his keynotes and seminars. John is consistently helping his clients create a magical customer experience like Disney.

article thumbnail

How to Predict Customer Churn—And What to Do About It

Totango

There are several practices you can pursue to effectively win back customers and reduce churn : Offer upgrade/downgrade options that better align your product with customer use. Provide additional, free seminars and webinars that promote product features. Re-onboard customers or provide additional training on product use.