SurveySensum

DECEMBER 24, 2024

GetFeedback All-in-one customer feedback tool Easy integration with APIs and third-party tools Real-time feedback management Contact to know the pricing details 4.5 Alchemer Survey customization Integration with CRM and ERP software Collaborator $55 per month Professional $165 per month Full access $275 per month 4.4

Multi-Channel 52

Multi-Channel NPS Survey Analysis 52

BirdEye

OCTOBER 28, 2021

For example, if you work in hospitality or tourism, TripAdvisor is a great site to utilize. Get a review management system. Invest in a software that can help you send review requests via email and SMS to get feedback from your customers. Industry specific sites may be helpful.

Automotive 98

Automotive Healthcare Consumers Customers 98

SurveySensum

JULY 14, 2020

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SurveySensum

APRIL 5, 2022

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Yahoo, Microsoft, Yamaha, and many other prominent brands use Qualtrics. Best Features.

Multi-Channel 52

Multi-Channel NPS Survey Feedback 52

Qualtrics

FEBRUARY 16, 2021

This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. Travelers are more likely to take last-minute trips.

Guest Experience 49

Guest Experience Trends Tips Hotels 49

BirdEye

NOVEMBER 8, 2023

Travel review sites to onboard new customers For a business in the hospitality or tourism industry, getting listed in these top travel review sites is a must because, apart from building your reputation in a global diaspora, these are storytelling platforms where travelers share unique experiences and narratives with the travel community.

Ecommerce 59

Ecommerce Travel Hotels Social Media 59

Storyminers

JULY 6, 2020

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

BirdEye

NOVEMBER 11, 2024

Make Yourself at Home Sheffield Campaign Location: Sheffield, South Yorkshire, UK Type: City-wide recovery and community marketing campaign with a local business support initiative Campaign overview: Launched in 2020 and evolved through 2023, ‘ Make Yourself at Home ‘ was Sheffield’s response to post-pandemic recovery, focusing on (..)

Examples 52

Examples Social Media Multi-Channel Marketing 52