Kustomer

SEPTEMBER 6, 2018

He’s also the President of the Northeast Contact Center Forum , which puts on quarterly events for contact center and customer experience professionals. It’s a great book for the Customer Service Leader who looking for direction that spans both strategic and tactical, combined with real life stories. How do you do it?

Exercises 43

Exercises Handbook e-support Contact Center 43

DCX

AUGUST 13, 2024

Weekly inspiration, education, and coaching for customer-obsessed leaders. The DCX Newsletter is a reader-supported publication. Please consider joining the community as a paid subscriber to support the continued creation of posts like this. The "30 Days to Greater Influence" e-course isn't for everyone.

ROI 52

ROI e-support Touchpoint Course 52

DCX

AUGUST 20, 2024

Weekly inspiration, education, and coaching for customer-obsessed leaders. The DCX Newsletter is a reader-supported publication. Please consider joining the community as a paid subscriber to support the continued creation of posts like this. The "30 Days to Greater Influence" e-course isn't for everyone. Let’s go!

Customer Journeys 52

Customer Journeys e-support Customers Exercises 52

DCX

AUGUST 20, 2024

Weekly inspiration, education, and coaching for customer-obsessed leaders. The DCX Newsletter is a reader-supported publication. Please consider joining the community as a paid subscriber to support the continued creation of posts like this. The "30 Days to Greater Influence" e-course isn't for everyone. Let’s go!

Customer Journeys 52

Customer Journeys e-support Customers Exercises 52

DCX

SEPTEMBER 10, 2024

Weekly inspiration, education, and coaching for customer-obsessed leaders. The DCX Newsletter is a reader-supported publication. Join the DCX community as a Premium subscriber to support the continued creation of posts like this. Get 75% off forever Are you looking to get in front of 1K+ Customer-obsessed Leaders?

Net Promoter Score 52

Net Promoter Score Social Media Effort Score Analysis 52

DCX

SEPTEMBER 10, 2024

Weekly inspiration, education, and coaching for customer-obsessed leaders. The DCX Newsletter is a reader-supported publication. Join the DCX community as a Premium subscriber to support the continued creation of posts like this. Get 75% off forever Are you looking to get in front of 1K+ Customer-obsessed Leaders?

Net Promoter Score 52

Net Promoter Score Social Media Effort Score Analysis 52

DCX

SEPTEMBER 3, 2024

Weekly inspiration, education, and coaching for customer-obsessed leaders. The DCX Newsletter is a reader-supported publication. Please consider joining the community as a paid subscriber to support the continued creation of posts like this. The "30 Days to Greater Influence" e-course isn't for everyone. Let’s go!

Leadership 52

Leadership e-support Metrics Course 52