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The 3 Trends Customer Experience Professionals Can’t Afford to Ignore

Beyond Philosophy

As a Customer Experience professional, understanding three trends today is imperative. However, if you can accept them, you are poised not only to deliver an excellent experience, but you will also position yourself to move it to the next level of greatness. . The Three Trends You Can’t Ignore in CX Today.

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Create memories that tell your brand story

CX University

Underpinned by a rock-solid customer experience strategy, deliberate and differentiated customer experiences deliver business results by growing brand loyalty organically, by focusing on customer success, customer effort and customer emotion.

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Best Tips to Improve Customer Service This Holiday Season

ProProfs Chat

It’s the holidays, so it is a great time to REWARD your customers! Show your customer how grateful you are for their patronage this year and do not just roll out any reward program, make sure it demonstrates your understanding of your customer’s interaction with you through the year. Tweet this.

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9 Ways You Can Spring Clean your CX

Kitewheel

For example, many retailers send a welcome email after you sign up for their rewards program. Instead of making people wait to use a discount code, let them use a new-member reward right away in the store simply by being connected to their account. Grow beyond crisis communications.

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