InMoment XI

AUGUST 3, 2023

While traditional customer feedback is a goldmine of insights that can drive business growth, a substantial portion of this valuable feedback lies in unstructured data. Leveraging unstructured data analytics is the key to transforming this raw data into actionable insights that can transform your customer experience strategy.

Analytics 488

Analytics Customer Insights Data Social Media 488

Bob Hayes

NOVEMBER 5, 2017

Download the free 22-page white paper by clicking the image. Analytical Leaders focus their analytics to improve customer loyalty while Analytical Laggards focus their efforts primarily to reduce enterprise costs. (0 Analytical Leaders Focus on Generating Customer Insights. Click image to enlarge.

Competitive Advantage 101

Competitive Advantage Data Customer Experience Analytics 101

Bob Hayes

NOVEMBER 5, 2017

Download the free 22-page white paper by clicking the image. Analytical Leaders focus their analytics to improve customer loyalty while Analytical Laggards focus their efforts primarily to reduce enterprise costs. (0 Analytical Leaders Focus on Generating Customer Insights. Click image to enlarge.

Competitive Advantage 94

Competitive Advantage Data Customer Experience Analytics 94

Hero Digital

OCTOBER 5, 2019

Below, you’ll find our five-step process for identifying key customer insights, untangling the buyer’s journey, and building full-funnel B2B messaging strategies. Online Surveys. Other resources such as Google Surveys make it easy to target specific audiences and quickly do on-the-fly market research. Focus Groups.

B2B 40

B2B Touchpoint Multi-Channel Strategy 40