Remove Customer Focused Remove Customer Service Strategies Remove Loyalty Programs
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Don’t Make a Mythstake: Ten Business Myths You Can’t Believe

ShepHyken

If they arent dealing directly with customers, they are supporting someone who is, or they are part of the process that impacts the overall service and experience. Customer Loyalty Programs Create Loyal Customers: Loyalty programs are usually about points, perks and discounts.

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This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers

ShepHyken

Empowered Employees – Customers want to work with employees who can make good customer-focused decisions and don’t have to ask a manager whenever there is a unique or special request. Make it easy and quick for them to do so.

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5 Top Customer Service Articles For the Week of March 5, 2018

ShepHyken

We can learn a lot from good and bad service. The Six Cs of Loyalty Program Marketing by Rick Boubelik. My Comment: Want to know some sure-fire ways to create a successful customer loyalty program? Shep Hyken is a customer service expert, professional speaker and New York Times bestselling business author.

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5 Top Customer Service Articles of the Week 6-6-2022

ShepHyken

It is the client’s well-being that to a large extent determines the satisfaction with the stay at the hotel and the willingness to use its services once again. And it all starts with the first contact when the customer visits the website. Fred Auzenne- 14 Steps to Creating a Customer Loyalty Program That Works by Anna Duke.

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5 Top Customer Service Articles for the Week of October 28, 2019

ShepHyken

How To Build A Customer Service Strategy And Drive Repeat Business by Krishna Charan. Freshdesk) Building an airtight customer service strategy is the best way to weather the demands of today’s savvy customers. Bring Customer Loyalty Under the Customer Experience Umbrella by Phil Britt.

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How to Offer Personalized Customer Service Using a Help Desk Software

ProProfs Chat

Centrally Record Customer Feedback & Opinions. Your customers are always sharing feedback either through words or actions. When it comes to personalizing customer service strategies, there is no better way than asking your customers directly. Recommending products/services to your customers.

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How to Offer Personalized Customer Service Using a Help Desk Software

ProProfs Chat

Centrally Record Customer Feedback & Opinions. Your customers are always sharing feedback either through words or actions. When it comes to personalizing customer service strategies, there is no better way than asking your customers directly. Recommending products/services to your customers.