2020 Confirmit ACE Awards Winners' Showcase
Confirmit
NOVEMBER 16, 2020
Action Management closes the loop within 48 hours for over 95% of all customer alerts, resulting in an 86% decrease in complaints. Empire Today runs a comprehensive VoC program to gauge overall customer engagement. Company-wide customer focus resulted in an all-time high NPS score, with a +32% increase in 2019.
Let's personalize your content